Frequently Asked Questions | Vintage Aisle

Where is Vintage Aisle?

Vintage Aisle is located in Orange, Central West NSW, Australia. Brides are very welcome to view the collection and try on dresses and accessories but we do ask that you contact us to arrange an appointment at the studio.

Vintage Aisle coming to you?

Vintage Aisle often travels around Central West NSW and to capital cities in Australia. If you are interested in trying on one of Vintage Aisle’s vintage wedding dresses, please contact us to see when we might be near you next.

Vintage Aisle Pricing

Vintage Aisle strives to provide a budget-friendly option but with the quality you would want for you wedding day. Prices range from as little as $200 and up to $1500 for the rare vintage wedding dresses. Pricing is determined based on the condition and rarity of the gowns. Veils are priced anywhere from $50 through to $200. Vintage Aisle does not currently provide pricing online. The best way to obtain pricing is to email Vintage Aisle at chloe@vintageaisle.com.au.

Pricing for dresses for sale by private sellers is determined by the seller. See details below under Private Listings regarding buying from private sellers.

Want a 5% discount?

Vintage Aisle if offering a 5% discount for brides who purchase a vintage wedding dress and sign-up to provide photos of your Vintage Aisle wedding dress on your wedding day as well as a written testimonial to publish on our blog.

This does not apply to purchases from private sellers. Discounts are at the discretion of the private seller only. See details below regarding buying from private sellers.

Want more photos or details?

We cannot upload the highest quality photos of our vintage wedding gowns and accessories, but what we can do is email you the high quality photos, please don’t hesitate to ask, we are more than happy to do so. If you want some more details on any product, also get in touch, especially with regard to sizing as vintage wedding dresses often vary from standard sizes. It is best to provide your size requirements and what dresses you are interested in and we can measure based on your fit.

See details below under Private Listings regarding requests for more information from private sellers.

Shipping Policy

For domestic customers we post with Australia Post (Standard post with tracking). If you require express shipping, please let us know and we can arrange a quote. For international customers we use International Registered Mail which tracks your item and requires a signature upon delivery.

See details below under Private Listings regarding buying from private sellers.

​​Returns Policy

At Vintage Aisle all sales are FINAL. Refunds are NOT offered on any items unless they are completely misrepresented or faulty beyond the description of the item provided at the time of the sale. Customers must contact Vintage Aisle within 7 business days of receiving your item if a fault beyond the description of the item provided at the time of the sale is present.

See details below under Private Listings regarding buying from private sellers.

​Buying online at Vintage Aisle

If you email Vintage Aisle with any extra questions about wedding dresses in the Vintage Aisle collection we will do our very best to get back to you with any detail, photographs or measurement you require. All garments are measured exactly using an adjustable mannequin so please ensure you measure yourself correctly or have a dressmaker measure you – we do not issue refunds for items that do not fit. Colours may vary from monitor-to-monitor so be aware of that as refunds will not be issued for dissatisfaction with item colour. Vintage garments often have small marks or flaws due to being an original and sometimes worn piece. These flaws, if present, will be described in detail in response to your enquiry.

See details below under Private Listings regarding buying from private sellers.

Payment Policy

For purchases from the Vintage Aisle collection, we require full payment prior to dispatch.

See details below regarding payment for private listings.

Private Listings 

Vintage Aisle now offers a private listing service where sellers can list their vintage or pre-loved wedding dress alongside our vintage wedding dress collection.

Vintage Aisle does not purchase or store the private seller’s wedding dress. Our private listing service facilitates listing a wedding dress and receiving the initial enquiry. The initial enquiry from a potential buyer is directed to the private seller. The private seller is responsible for all following communication with that buyer.

All information provided in private listings is provided by the private seller and it is their responsibility to honestly represent the wedding dress and disclose all relevant information in the listing. Buyers are encouraged to request additional information from private sellers and inspect the dress if considered necessary to be confident in your purchase.

We do not facilitate payment from buyers to sellers, nor do we facilitate shipping. The private seller is responsible for receiving payment and ensuring that payment has been received. The private seller is also responsible for shipping.

All communication between the private seller and buyer is the responsibility of each party. Vintage Aisle does not take any responsibility for any issues between private sellers and buyers.

If you have any additional questions, please contact us.

Contact Vintage Aisle