FAQ2018-05-21T09:50:23+00:00

Frequently Asked Questions | Vintage Aisle

Where is Vintage Aisle?

Vintage Aisle is located in Orange, Central West NSW, Australia. Brides are very welcome to view the collection and try on dresses and accessories but we do ask that you contact us to arrange an appointment at the studio.

Vintage Aisle coming to you?

Vintage Aisle often travels around Central West NSW and to capital cities in Australia. If you are interested in trying on one of Vintage Aisle’s vintage wedding dresses, please contact us to see when we might be near you next.

Pricing

Vintage Aisle strives to provide a budget-friendly option but with the quality you would want for you wedding day. Prices range from as little as $200 and up to $1500 for the rare vintage wedding dresses. Pricing is determined based on the condition and rarity of the gowns. Veils are priced anywhere from $50 through to $200.

Vintage Aisle does not currently provide pricing online as price varies depending on whether any alterations are required or whether you want to purchase the gown “as-is”. The best way to obtain pricing is to email Vintage Aisle at chloe@vintageaisle.com.au.

Want a 5% discount?

Vintage Aisle if offering a 5% discount for brides who purchase a vintage wedding dress and sign-up to provide photos of your Vintage Aisle wedding dress on your wedding day as well as a written testimonial to publish on our blog.

Want more photos or details?

We cannot upload the highest quality photos of our vintage wedding gowns and accessories, but what we can do is email you the high quality photos, please don’t hesitate to ask, we are more than happy to do so. If you want some more details on any product, also get in touch, especially with regard to sizing as vintage wedding dresses often vary from standard sizes. It is best to provide your size requirements and what dresses you are interested in and we can measure based on your fit.

Shipping Policy

For domestic customers we post with Australia Post (Standard post with tracking). If you require express shipping, please let us know and we can arrange a quote. For international customers we use International Registered Mail which tracks your item and requires a signature upon delivery.

​​Returns Policy

At Vintage Aisle all sales are FINAL. Refunds are NOT offered on any items unless they are completely misrepresented or faulty beyond the description of the item provided at the time of the sale. Customers must contact Vintage Aisle within 7 business days of receiving your item if a fault beyond the description of the item provided at the time of the sale is present.

​Buying online at Vintage Aisle

If you email Vintage Aisle with any extra questions about an item we will do our very best to get back to you with any detail, photographs or measurement you require. All garments are measured exactly using an adjustable mannequin so please ensure you measure yourself correctly or have a dressmaker measure you – we do not issue refunds for items that do not fit. Colours may vary from monitor-to-monitor so be aware of that as refunds will not be issued for dissatisfaction with item colour. Vintage garments often have small marks or flaws due to being an original and sometimes worn piece. These flaws, if present, will be described in detail in response to your enquiry.

Payment Policy

We require full payment prior to dispatch.